Help Centre

Frequently Asked Questions – 87pcom

Everything you need to know about 87pcom — from setting up your account and making deposits in PKR, to understanding bonuses, placing bets on Pakistan cricket and keeping your play responsible. Browse by topic or search through 25 detailed answers below.

Account & Registration

Creating an account on 87pcom takes just a few minutes. Click the registration button on the homepage, fill in your full name, date of birth, email address and mobile number, choose a secure password and accept the Terms and Conditions. You must be at least 18 years old to register. Once submitted, a verification link is sent to your email — click it to activate your account and you are ready to deposit and play.

87pcom is accessible to users in Pakistan and is designed with Pakistani players in mind — including PKR transaction references and familiar local payment context. However, online gambling is subject to legal restrictions in Pakistan under the Prevention of Gambling Act, 1977 and other applicable laws. 87pcom does not claim Pakistani government authorisation. Users must independently confirm whether participation is lawful in their specific location before registering.

The minimum age to register and use 87pcom is 18 years old, or the higher minimum age required by the applicable operator or license jurisdiction. Age verification is mandatory and enforced during the KYC process. Any account found to belong to a minor will be immediately closed and real-money deposits returned to the original payment source. We take underage access extremely seriously.

No. Each user is permitted to hold one registered account only. Creating duplicate accounts — whether using different email addresses, phone numbers or payment methods — is a breach of the Terms and Conditions. If duplicate accounts are detected, all associated accounts may be suspended and remaining balances forfeited. If you believe a duplicate was created by mistake, contact support immediately to resolve it.

KYC verification is required before withdrawals are processed and may be requested at any time. You will need to submit a valid government-issued photo ID — such as a CNIC, passport or driving licence — along with proof of address (a recent utility bill or bank statement is typically accepted). Proof of payment method ownership may also be required in some cases. The process is completed entirely within your account dashboard.

Click the 'Forgot Password' link on the login page and enter your registered email address. You will receive a secure password reset link within a few minutes — check your spam or junk folder if it does not appear in your inbox. Follow the link to set a new password. If you no longer have access to your registered email address, contact the support team via Live Chat for account recovery assistance.

Deposits & Withdrawals

87pcom lists several familiar Pakistani payment references for contextual guidance, including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah, as well as crypto options like BTC and USDT. The actual payment methods available at any given time depend on the operator's live payment infrastructure — always check your account's deposit section for current options. None of the listed providers endorse or are affiliated with 87pcom.

Minimum deposit amounts vary depending on the payment method selected. Current minimum and maximum deposit limits are displayed within the deposit section of your account dashboard at the time of each transaction. Limits may be updated periodically, so always confirm the applicable figure before initiating a deposit. Deposits made below the minimum threshold for a given method will not be processed.

Most deposits are credited to your 87pcom account almost instantly after confirmation by the payment provider. Bank transfer methods such as HBL or UBL may take a few hours depending on the provider's own processing schedule. If a deposit has not appeared within the expected timeframe, contact our support team via Live Chat with your transaction reference number and we will investigate promptly.

To request a withdrawal, log into your account, navigate to the withdrawal section and select your preferred method. You must have completed KYC verification before any withdrawal is processed. Withdrawals are generally directed back to the same payment method used for your deposit. Processing times vary by method — standard requests are reviewed within the timeframe shown in your dashboard. Contact support if your withdrawal takes longer than expected.

Withdrawals may be delayed for several reasons: pending KYC verification, an active wagering requirement on bonus funds, a security review triggered by unusual account activity, or the payment provider's own processing schedule. If you have completed KYC and have no active bonus wagering requirements, contact our support team with your withdrawal reference number. We will investigate and provide a clear status update without delay.

Games & How to Play

87pcom offers a wide range of sports betting markets. Popular choices for Pakistani users include Pakistan cricket, PSL and T20 league fixtures, ICC tournament events (World Cup, Champions Trophy), international football, UFC and mixed martial arts, and more. Market availability depends on scheduled fixtures and the operator's live book. Odds displayed at bet placement are subject to change before a bet is confirmed.

In-play betting lets you place wagers on events already in progress — such as a live PSL match or an ongoing ICC fixture. Markets update in real time based on current play. Odds fluctuate rapidly and markets may be temporarily suspended during key moments such as wickets, penalties or video reviews. Once a live bet is confirmed and accepted by the system, it is binding and cannot be cancelled.

87pcom offers a broad casino library including slot games, table games (roulette, blackjack, baccarat and poker variants), video poker, and a dedicated live dealer section. Live casino games are streamed in real time with professional dealers and allow interaction during play. Game-specific rules, RTP rates and house edge information are available within each game's information panel inside the platform.

Yes. All casino game outcomes on 87pcom are generated by certified random number generators (RNG), ensuring results are statistically random and cannot be manipulated. Live dealer games use physical dealing equipment streamed in real time. The RTP (Return to Player) percentage for each game is available in the game's information section. The platform operates under standard fair-play principles and does not alter game results.

Yes. 87pcom is fully optimised for mobile browsers on both Android and iOS devices. The platform's responsive design adapts to your screen size, giving access to all betting markets, casino games, account management tools and deposit or withdrawal functions from your phone. No separate app download is required — simply open your mobile browser and navigate to 87pcom.cam to access the full feature set.

Bonuses & Promotions

87pcom offers a welcome bonus for newly registered players who complete their first qualifying deposit. The specific bonus amount, match percentage and minimum deposit threshold are detailed in the current promotion terms on the platform. All welcome bonuses are subject to wagering requirements that must be met before associated winnings can be withdrawn. Read the full bonus terms carefully before opting in — contact support if any condition is unclear.

A wagering requirement specifies how many times a bonus must be bet through before winnings from it become eligible for withdrawal. For example, a PKR 1,000 bonus with a 10x wagering requirement means you must place a total of PKR 10,000 in qualifying bets before withdrawing. Progress is tracked in your account dashboard. Not all games contribute equally — some may count at a reduced percentage. Always check individual bonus terms for contribution rates.

No. Bonus funds and any winnings generated from bonus play are not eligible for withdrawal until the associated wagering requirement is fully completed. Attempting to withdraw before meeting the requirement will result in the request being declined. In some cases, attempting an early withdrawal may result in the bonus and related winnings being forfeited. Always review specific bonus terms before accepting an offer to understand when funds become withdrawable.

Yes. In addition to the welcome bonus, 87pcom regularly runs promotions for registered users — including reload bonuses, cashback offers, free bet promotions tied to cricket and PSL fixtures, and seasonal tournament specials. Current offers are listed in the Promotions section of the platform. Each promotion carries its own specific terms and wagering requirements. Promotional availability may vary based on your account status and activity history.

Security & Responsible Gambling

87pcom protects user data using SSL/TLS encryption for all data transmitted between your device and our servers. Access to personal data is restricted to authorised personnel only, governed by role-based access controls. We apply data minimisation principles — collecting only what is necessary — and retain data only for as long as required by operational or regulatory obligations. Full details are available in our Privacy Policy.

87pcom provides several built-in responsible gambling tools accessible through your account settings: deposit limits, loss limits, session time limits, cooling-off periods and permanent or indefinite self-exclusion. All tools are free to activate. Reductions take effect immediately; increases are subject to a mandatory review delay to prevent impulsive changes. If you are concerned about your gambling behaviour, activate one or more of these tools without delay.

You can activate self-exclusion directly from the Responsible Gambling section within your account settings. Choose your preferred exclusion duration — options range from six months to permanent — and confirm your selection. Your account will be closed immediately. Alternatively, contact our support team via Live Chat or email at [email protected] marked "Self-Exclusion Request" and we will process it as a priority. No fees, no judgment.

87pcom does not typically charge fees for standard deposits or withdrawals, but the applicable payment provider may impose their own independent transaction charges. Any operator fees are clearly disclosed in the deposit or withdrawal flow before you confirm the transaction. Currency conversion charges may also apply if your account currency differs from the transaction currency. Review the transaction summary carefully before confirming any transaction.

The fastest way to reach 87pcom support is through the Live Chat feature available 24/7 on the platform — ideal for urgent account, deposit or withdrawal queries. For non-urgent matters, formal complaints or document submissions, email the team at [email protected]. The Help Centre within your account dashboard also covers common topics including KYC, bonuses, responsible gambling tools and betting rules. Support is available in both English and Urdu.

Live Chat
Available 24/7 directly on the platform. Fastest response for account and payment queries.
Email Support
For non-urgent queries and formal requests: [email protected]
Help Centre
In-platform guides covering KYC, betting rules, bonuses and responsible gambling tools.
Still Have Questions? Explore 87pcom Further

Our FAQ covers the most common questions, but there is much more to explore at 87pcom — cricket betting markets, live casino, slots and promotions built for Pakistani players.

Visit Homepage Responsible Gambling

18+ only — or the higher minimum required by the operator/license jurisdiction. Gambling involves financial risk. Local laws in Pakistan may restrict online gambling.

18+  |  Gambling involves risk. Please play responsibly.  |  Local laws may restrict gambling — verify applicability in your region.  |  This site is not affiliated with PCB, PSL, ICC or any sports governing body.