Privacy Policy – 87pcom

This Privacy Policy ("Policy") describes the personal data practices of 87pcom ("Platform", "we", "us", "our") in connection with your use of the website located at 87pcom.cam and all related services provided through it. It explains what personal data we collect, the purposes for which we process it, with whom we share it, how long we retain it and what rights you hold as a data subject.

This Policy applies to all users of the 87pcom Platform, including visitors, registered account holders and prospective users in Pakistan and internationally. It forms part of the overall agreement between you and 87pcom, together with our Terms & Conditions and our Responsible Gambling Policy.

87pcom is committed to handling your personal information with care, transparency and respect. We process personal data only where we have a lawful basis for doing so and we apply data minimisation principles throughout — meaning we collect only what is genuinely necessary for the stated purpose.

This Policy does not constitute legal advice regarding the applicability of any data protection law in Pakistan or any other jurisdiction. Users in Pakistan should be aware that data protection frameworks are evolving; we encourage you to understand how applicable law affects your rights in relation to data processing by platforms operating internationally.

For the purposes of this Policy, the following definitions apply:

• "Personal Data" — any information relating to an identified or identifiable natural person, including name, email address, date of birth, payment details and device identifiers.
• "Processing" — any operation performed on personal data, including collection, storage, use, disclosure, transfer, deletion or any combination thereof.
• "Data Controller" — the entity that determines the purposes and means of processing personal data; in this context, 87pcom acting as the platform operator.
• "Data Processor" — a third party that processes personal data on behalf of the Data Controller under documented instructions.
• "User" / "Data Subject" — the natural person whose personal data is being processed; that is, you as the account holder or visitor.
• "Consent" — a freely given, specific, informed and unambiguous indication of agreement to the processing of your personal data for a stated purpose.
• "KYC" — Know Your Customer — the identity, age and source-of-funds verification process required under applicable due-diligence standards.
• "Cookies" — small data files placed on your device by the Platform to facilitate session management, analytics and personalisation.
• "Sensitive Data" — personal data revealing health information, biometric data, financial details or other categories afforded heightened protection under applicable law.

87pcom collects personal data through several channels: information you provide directly during registration or support interactions, data generated automatically through your use of the Platform, and data received from third-party service providers as part of our KYC and payment processing obligations.

87pcom processes your personal data only where a valid legal basis exists. Depending on the specific processing activity, we rely on one or more of the following bases:

• Contractual Necessity: Processing required to fulfil our agreement with you — including account operation, bet settlement, deposit processing, withdrawal execution and KYC verification.
• Legal Obligation: Processing required to comply with applicable regulatory requirements, including anti-money laundering (AML) obligations, fraud prevention duties and mandatory record-keeping under applicable law.
• Legitimate Interests: Processing carried out for our legitimate operational interests — such as improving platform performance, detecting abuse, maintaining platform security and conducting aggregate analytics — where such interests are not overridden by your fundamental rights.
• Consent: Processing based on your explicit, freely given consent — primarily in relation to direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

The personal data we collect is used for the following specific purposes:

• Account Management: Creating, maintaining and securing your registered account; verifying your identity and age through KYC procedures; processing account closure requests.
• Transaction Processing: Facilitating deposits and withdrawals via available payment method references; maintaining transaction records for PKR and other currency transactions; investigating and resolving payment disputes.
• Platform Personalisation: Tailoring your platform experience based on usage patterns, betting preferences and game history; providing localised content where relevant, including Pakistan cricket, PSL and sports context.
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, account takeover attempts, bonus abuse and money laundering; maintaining IP and device monitoring for anomalous access patterns.
• Regulatory Compliance: Meeting AML, counter-terrorism financing and responsible gambling obligations; responding to lawful requests from regulatory bodies and law enforcement authorities.
• Customer Support: Responding to enquiries, resolving complaints, processing responsible gambling requests and self-exclusion applications submitted via Live Chat or the Help Centre.
• Marketing Communications: Sending promotional offers, bonus notifications and relevant updates to users who have opted in to receive such communications. Marketing opt-out is available at any time.
• Analytics & Improvement: Conducting aggregate, anonymised analysis of platform usage to improve product features, betting market coverage and user experience — without identifying individual users.

87pcom does not sell, rent or trade your personal data to third parties. We share personal data only in the following limited, clearly defined circumstances:

• Service Providers (Data Processors): Trusted third-party vendors engaged to provide specific platform functions — including payment processing infrastructure, KYC verification services, cloud hosting, analytics platforms and customer support technology. All processors are engaged under written data processing agreements imposing obligations consistent with applicable privacy standards.
• Payment Infrastructure Partners: Limited transactional data is shared with payment service providers as necessary to process deposits and withdrawals. Payment method references such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are used as familiar local references only; actual transaction processing is subject to the operator's live payment infrastructure. None of these providers endorse 87pcom or gambling activity.
• Regulatory & Law Enforcement Authorities: Where we are legally obliged — or where we have a reasonable belief that disclosure is necessary to prevent fraud, money laundering or serious criminal activity — we may disclose personal data to competent regulatory or law enforcement authorities without prior user notification, where permitted by applicable law.
• Corporate Transactions: In the event of a merger, acquisition, asset sale or restructuring involving 87pcom, personal data held at the time of transfer may be transferred to the successor entity, subject to equivalent privacy protections.
• With Your Consent: We may share data for any other purpose where you have provided specific, informed consent.

As an online platform serving users in Pakistan and internationally, 87pcom may transfer personal data to countries or territories outside the jurisdiction in which you are located. Such transfers occur where our service providers, technical infrastructure or operational functions are based in other jurisdictions.

Where personal data is transferred internationally, we take steps to ensure that an adequate level of protection is applied — including the use of contractual safeguards such as data processing agreements with relevant clauses addressing cross-border transfer obligations.

Pakistani users should note that data protection legislation in Pakistan is developing; by using the Platform, you acknowledge that your personal data may be processed in jurisdictions outside Pakistan that have differing data protection frameworks.

87pcom uses cookies and similar tracking technologies to operate the Platform effectively, maintain session continuity, analyse usage patterns and deliver relevant content. The following categories of cookies are used:

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies may impair your ability to use core Platform features, including account login and bet placement. Most modern browsers provide granular cookie controls; consult your browser's help documentation for guidance.

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable regulatory and legal obligations. Specific retention periods are governed by the following principles:

• Active Account Data: Retained for the duration of your account's active status and for a defined period thereafter to facilitate reactivation requests and handle any post-closure claims or disputes.
• KYC & Identity Documents: Retained in accordance with applicable anti-money laundering regulations, which typically require a minimum retention period of five years from the date of the last transaction or account closure, whichever is later.
• Transaction Records: Financial transaction data, including PKR deposit and withdrawal records, is retained for the period required by applicable regulatory and accounting obligations.
• Support Communications: Chat transcripts and email correspondence are retained for a reasonable period to enable complaint resolution, quality assurance and training purposes.
• Marketing Data: Retained until you withdraw your marketing consent, at which point opt-out status is recorded and communications cease within a reasonable operational timeframe.
• Anonymised Analytics Data: Aggregate, anonymised data with no ability to identify individuals may be retained indefinitely for platform improvement purposes.

Upon expiry of the relevant retention period, personal data is securely deleted or anonymised in accordance with our internal data lifecycle procedures.

87pcom takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, disclosure or misuse. These measures include, without limitation:

• SSL/TLS Encryption: All data transmitted between your device and the 87pcom Platform is encrypted in transit using industry-standard Transport Layer Security protocols.
• Access Controls: Personal data is accessible only to authorised personnel with a documented need to access it for the purposes described in this Policy. Role-based access controls and authentication requirements are applied.
• Data Minimisation: We collect and retain only the personal data that is genuinely necessary for the stated processing purposes, reducing the volume of data held at any one time.
• Incident Response: We maintain documented procedures for identifying, assessing and responding to personal data breaches. Where a breach is likely to result in a risk to your rights and freedoms, we will notify you and relevant authorities in accordance with applicable obligations.
• Third-Party Due Diligence: Service providers and data processors are assessed for their data security practices before engagement and are contractually required to maintain appropriate safeguards.

87pcom is strictly for adults. The Platform is not intended for, and we do not knowingly collect personal data from, individuals under the age of 18 or the higher minimum age required by the applicable operator or license jurisdiction.

Age verification is a mandatory component of our KYC process. Where we have reasonable grounds to suspect that a registered user is a minor, we will immediately restrict account access, conduct verification and, if confirmed, close the account and return any real-money deposits to the original payment source.

If you are a parent or guardian and have reason to believe that a minor in your care has registered an account on 87pcom, please contact us immediately through the support channels described in Section 15 of this Policy. We will investigate and take appropriate action without undue delay.

The 87pcom Platform may reference or interact with third-party services in a limited functional capacity — for example, payment processing infrastructure, analytics tools or identity verification providers. This Policy governs only the personal data processing activities of 87pcom itself.

Third-party service providers engaged as data processors are bound by contractual obligations to process personal data only in accordance with our documented instructions and to apply appropriate security measures. However, we are not responsible for the independent privacy practices of third parties whose services you may choose to access separately.

Payment method references appearing on 87pcom — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are local payment context references only. These providers maintain their own separate privacy policies governing data processed through their own systems and platforms. 87pcom does not control and is not responsible for the data practices of these independent providers.

As a data subject, you hold a number of rights in relation to the personal data 87pcom holds about you. These rights are described in detail in the feature cards below. To exercise any right, please submit a request through the support channels described in Section 15.

We will respond to verifiable data subject requests within a reasonable timeframe — typically within 30 days. We may request proof of identity before processing a request to protect against unauthorised access to account data.

Please note that the exercise of certain rights may be limited where processing is required to comply with a legal obligation, to complete an active contractual relationship, or where exemptions under applicable law apply. We will explain any applicable limitation in our response to your request.

87pcom reserves the right to amend, update or revise this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, regulatory requirements or Platform features.

Material changes will be communicated to registered users via email notification or a prominent notice within the Platform prior to the change taking effect, where reasonably practicable. The "Last Updated" date at the top of this page indicates when the Policy was most recently revised.

Your continued use of the Platform following the publication of a revised Policy constitutes your acknowledgement of and, where applicable, consent to the updated terms. We encourage you to review this page periodically.

If you have questions, concerns or complaints regarding this Privacy Policy, or wish to exercise any of your data rights described in Section 13, please contact the 87pcom data support team through the following channels:

• Live Chat: Available 24/7 through the Platform interface — the fastest route for urgent data subject requests or account-related privacy concerns.
• Help Centre: Accessible within your account dashboard — includes guidance on data rights requests, cookie management and self-exclusion.
• Email: [email protected] — for formal data subject access requests, deletion requests or privacy complaints. Please mark your subject line clearly (e.g., "Data Subject Request — Access" or "Privacy Complaint").

Email addresses and contact details on this Platform are displayed as plain text and are not clickable links. Please copy and paste the email address into your email client to make contact.

We are committed to resolving privacy concerns promptly and fairly. If you believe we have not adequately addressed your concern, you may have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.